Terms and Conditions
Last Updated: May 27, 2026
Welcome to Bliss Bar Soaps (the “Website”). These Terms and Conditions (“Terms”) govern your use of our website, located at www.blissbarsoap.com, and the purchase of any products from us.
By accessing our Website or purchasing our handmade soaps, you agree to be bound by these Terms, our Privacy Policy, and any other policies posted on our site. If you do not agree to these Terms, please do not use our website.
1. Business Information
The Website is operated by Bliss Bar Soaps (“we”, “us”, “our”). We are located in Brantford, Canada. If you have any questions, you can contact us at info@blissbarsoap.com.
2. Handcrafted Product Variations
Because our products are meticulously handmade, hand-cut, and hand-packaged:
Natural Variations: There will be slight variations in color, shape, size, weight, and scent between batches.
Product Images: Images displayed on our website are for illustrative purposes. Your final product may look slightly different from the website photography.
Weights: Soap bar weights are approximate and may vary slightly due to the natural evaporation process of water during the curing phase.
3. Safety, Allergies, and Proper Use
Your skin health and safety are incredibly important to us.
Ingredient Lists: Complete ingredient lists are provided on each product page and on the product packaging. It is the customer’s responsibility to read all ingredients before purchasing or using to ensure they do not have allergies.
Patch Test: We highly recommend performing a small skin patch test before full use of any new product. Discontinue use immediately if irritation occurs.
Not Medical Claims: Our soaps and skin care products are not intended to diagnose, treat, cure, or prevent any skin condition or disease. Content on our website is for informational purposes only.
External Use Only: All soaps are for external use only. Avoid contact with eyes. Keep out of reach of small children and pets unless specified for their use.
4. Pricing, Taxes, and Currency
Currency: All prices listed on the Website are in Canadian Dollars (CAD).
Price Changes: We reserve the right to change prices at any time without prior notice.
Taxes: Sales tax (GST, HST, and/or PST) will be applied at checkout based on the Canadian shipping destination province.
5. Shipping and Delivery
Shipping Destinations: We ship within Canada. [Optional: Mention if you ship internationally, e.g., to the USA].
Processing Times: Orders are usually processed and shipped within 3 business days.
Delivery Dates: Shipping speeds and delivery dates provided at checkout are estimates from third-party carriers (e.g., Canada Post) and are not guaranteed. We are not responsible for delays caused by the carrier, customs, or weather.
Risk of Loss: Risk of loss and title for items pass to you upon our delivery of the items to the shipping carrier.
6. Returns, Refunds, and Cancellations
Hygiene Policy: Due to the personal and hygienic nature of bathing products, we cannot accept returns or exchanges on opened or used soaps.
Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us at info@blissbarsoap.com within 2 days of delivery with photographic proof so we can arrange a replacement or refund.
Cancellations: If you need to cancel an order, please email us immediately. Once an order has been shipped, it cannot be canceled.
7. Intellectual Property
All content on this website, including but not limited to the Bliss Bar Soaps logo, product descriptions, website design, text, and graphics, is the intellectual property of Bliss Bar Soaps and is protected by Canadian and international copyright laws. You may not copy, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by applicable Canadian law, Bliss Bar Soaps, its owners, and employees shall not be liable for any indirect, incidental, special, exemplary, or consequential damages arising out of or in connection with the use or the inability to use our products or website.
9. Governing Law
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the Province of Brantford and the federal laws of Canada applicable therein, without regard to conflict of law principles.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Any changes will be posted immediately on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the new Terms.